Role
Product Designer
Research
Timeline
Feb 2023 - MAY 2023
type
Individual Project
DELIVERABLES
Problem Definition
Interaction Model
Visual System
Research Process
Teamwork is ubiquitous in today's work and study environments. However, without clear oversight, balanced task allocation, and reflective review, teams often experience inefficiencies and disengagement. A literature review shows that nearly one-third of teams experience “free-riding” or “social loafing.” In remote or hybrid settings, this can cause a 68% decrease in internal interactions.
[Fig 1]
Hybrid Working Style
[Fig 2]
Scattered Working Space
To define the problem space, I conducted a mixed-methods study combining a 20-question survey and three semi-structured interviews:
[Fig 3]
Mixed-Methods Study
Based on the research information, I tried to dig deeper to understand the key players in the collaboration. I mapped out common teamwork flows and examined possible pain points closely.
[Fig 4]
User Archetype
Drawing from user interviews and role-based archetype analysis, four key challenges in team collaboration were identified. These challenges reflect recurring breakdowns in communication, coordination, and accountability structures.
[Fig 5]
User Archetype
Goals
we conducted an ecosystem mapping exercise to identify six key research priorities that shape collaborative workflows. Using these insights, we applied the MoSCoW prioritization framework to determine the core MVP, focusing on essential functions that directly address the most critical pain points.
[Fig 6]
MoSCoW Analysis
[Fig 7]
Prototype Display
Design Solution
We mapped the core MVP into a structured design architecture and developed wireframes using a system-level approach:
After finalizing the prototype, I conducted usability testing with three participants. The insights gathered from these sessions revealed several areas for improvement:
After validating the wireframes, I created a color palette and typography system to ensure visual consistency.
